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Exam MB-330 topic 18 question 4 discussion

Actual exam question from Microsoft's MB-330
Question #: 4
Topic #: 18
[All MB-330 Questions]

You need to identify the cause for the inventory issue reported by customer service representatives.
What is the root cause?

  • A. Run inventory close process.
  • B. Ordered reserved box should be checked, this will disable quantities.
  • C. Turn on automatic reservation.
  • D. Ordered reserved quantity is due to marking.
  • E. Turn off automatic reservation.
Show Suggested Answer Hide Answer
Suggested Answer: D 🗳️

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H_Incandenza
Highly Voted 6 months, 3 weeks ago
Selected Answer: D
I had to personally check this and the answer is correct: 1. Sales order with a FIFO item. 2. No quantities on hand, but 2 ordered in total (incoming). 3. Create the line with ordered reserved setting on. This allows me to generate the reservation for items that are not yet physically received, and I see the reserved quantity in the "ordered reserved" column of the on-hand inventory. 4. Uncheck the "ordered reserved" setting but turn automatic reservation on. 5. Delete and re do the line: with these settings I saw my reserved quantity listed in "On Order" but nothing in "ordered reserved." 6. Delete and start again with automatic reservation off: this time, no reservation, go straight to marking. 7. After marking, this both reserved and marked my item, sending the quantity to the "Ordered Reserved" column.
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globeearth
Most Recent 1 month, 2 weeks ago
Selected Answer: D
Marking (D) stands out because it bypasses the "ordered reserved" setting. In a sales-driven environment like Wide World Importers, where the sales team negotiates with boutiques and products may not exist in the current list, marking could be used to ensure specific incoming stock (e.g., transfers from California or new purchases) is reserved for a customer’s order. This would cause the inventory to show as "ordered reserved" even with the parameter disabled.
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