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Exam MS-203 topic 1 question 90 discussion

Actual exam question from Microsoft's MS-203
Question #: 90
Topic #: 1
[All MS-203 Questions]

You have a Microsoft Exchange Online tenant.

A user reports that when she signs in to her mailbox, the Microsoft Outlook desktop client often stops responding and crashes.

You need to troubleshoot the issue.

What should you use?

  • A. the Microsoft 365 network connectivity test tool
  • B. the Microsoft Support and Recovery Assistant
  • C. E-mail delivery troubleshooter from the Microsoft 365 admin center
  • D. the Outlook Connectivity test from the Microsoft Remote Connectivity Analyzer
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Suggested Answer: B 🗳️
by [deleted] at Dec. 20, 2023, 5:12 a.m.

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11 months, 3 weeks ago
Selected Answer: B
Correct, the answer is B the best option to troubleshoot the issue is B. the Microsoft Support and Recovery Assistant. This tool can diagnose and fix many common Outlook problems, such as crashes, hangs, or account issues references : https://support.microsoft.com/en-us/office/outlook-crashes-or-stops-responding-when-used-with-office-365-bd61bbce-36a5-44d8-a521-9440e5418337
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