Exam PL-100 topic 3 question 112 discussion

Actual exam question from Microsoft's PL-100

Question #: 112
Topic #: 3

A company creates multiple cases in Microsoft Dataverse each day with a status of New.

For all cases with a status of New, the system must send an email to the customer and then change the status to In Process.

You need to create a Microsoft Power Automate cloud flow to automatically send the email.

What should you do?

A. Trigger the flow on a schedule and then configure the flow to use the Filter array data operation to get a list of cases and send email to each from inside a loop.
B. Trigger the flow when the case is created and then configure the flow to send the email.
C. Trigger the flow when the case is updated and then configure the flow to send the email.
D. Trigger the flow on a schedule and then configure the flow to use Dataverse List rows action to query cases and inside a loop use a Condition action to determine which cases to send emails to.

Show Suggested Answer

Suggested Answer: D 🗳️

by 58117ec at Dec. 20, 2023, 5:14 p.m.

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jnlnnn

11 months ago

Selected Answer: B

Same as topic 3-Q112. As a customer, how long do you usually wait before getting a confirmation when you create a new case? Usually the email is there waiting for you. There's nothing that states it needs to be efficient or how many cases a day, only multiple, but triggering the flow as the case is created prevents a queue from building and would more be efficient. There’s also nothing stating that we need to wait for something to be processed. To me it’s B) triggered when created and sent the email

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4e8b388

1 year, 4 months ago

Selected Answer: D

Correct answer is D

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dodo_ouf

1 year, 7 months ago

Selected Answer: D

It is multiple cases every day, it wouldn't be efficient to trigger the flow for every case, I would go with the schedule flow for system performance taken into consideration.

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Maery

1 year, 7 months ago

Selected Answer: A

A also seems correct. Option C provides more real-time processing which is not required in this scenario

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Maery

1 year, 7 months ago

Selected Answer: D

It's an schedule

upvoted 2 times

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58117ec

1 year, 7 months ago

Selected Answer: A

To me A seems like a better choice to check for New cases. It doesn't seem to make sense to immediately set new cases in process soon as they are created, as there may be time before it's actually in process.

upvoted 1 times

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