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Exam MS-721 topic 1 question 108 discussion

Actual exam question from Microsoft's MS-721
Question #: 108
Topic #: 1
[All MS-721 Questions]

Your company has a Microsoft Teams Phone deployment that uses Direct Routing and a single carrier.

You deploy a new Session Border Controller (SBC) that shows as healthy in the Microsoft Teams admin center.

You place a test call over the new SBC. and the call succeeds.

When you attempt to transfer the call, the transfer fails. A portion of the SIP ladder is shown in the exhibit. (Click the Exhibit tab.)



What is a possible cause of the issue?

  • A. NOTIFY is enabled in the SIP options of the SBC.
  • B. The carrier rejects the format of the forwarded FROM number.
  • C. The SSL certificate of the SBC is incorrect.
  • D. The Refer on the SBC is misconfigured.
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Suggested Answer: D 🗳️

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Dylan29
11 months, 3 weeks ago
Same question on the old MS-720 exam. Here is the link to reference the information. Looks like D is correct - https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/phone-system/direct-routing/issues-with-call-transfers#calls-drop-before-the-transfer-is-completed
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