Exam PL-100 topic 3 question 110 discussion

Actual exam question from Microsoft's PL-100

Question #: 110
Topic #: 3

A company creates multiple cases in Microsoft Dataverse each day with a status of New.

For all cases with a status of New, the system must send an email to the customer and then change the status to In Process.

You need to create a Microsoft Power Automate cloud flow to automatically send the email.

What should you do?

A. Trigger the flow on a schedule and then configure the flow to use the Select data operation to get a list of cases and send email to each from inside a loop.
B. Trigger the flow when the case is created and then configure the flow to send the email.
C. Trigger the flow when the case is updated and then configure the flow to send the email.
D. Trigger the flow manually on the case and then configure the flow to send the email.

Show Suggested Answer

Suggested Answer: B 🗳️

by Maery at Dec. 28, 2023, 5:46 p.m.

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jnlnnn

8 months, 3 weeks ago

Selected Answer: B

Not sure, but I would say the customer needs confirmation when/as-soon-as the case is opened, not when the schedule decides to kick off. And as for the headache statement, it would be more of a strain on the system to store them all until the schedule triggers. Hopefully the exam has more details for this question.

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4e8b388

1 year, 2 months ago

Selected Answer: A

Definitely A

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dodo_ouf

1 year, 4 months ago

It would be a headache on the system to send an email after every case has been created since they are multiple cases as stated in the question, So I will go with A

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Maery

1 year, 5 months ago

Selected Answer: A

A is correct. It's sending an email for the list of new items, so there should be a schedule to make the query to select all new item and send an email.

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