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Exam MB-240 All Questions

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Exam MB-240 topic 1 question 102 discussion

Actual exam question from Microsoft's MB-240
Question #: 102
Topic #: 1
[All MB-240 Questions]

Your company is currently using a fixed duration for a job type while scheduling work orders. This causes cascading delays, resulting in lower utilization of the resources.

To address this issue, you propose the use of predictive work duration (powered by AI) to help provide more realistic durations.

You need to advise the management team on the factors dispatchers can use to predict the duration of any given booking or requirement.

Which three factors can be used? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

  • A. SLA
  • B. Time-related changes
  • C. Incident Type
  • D. Customer Agreement
  • E. Customer (service account)
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Suggested Answer: BCE 🗳️

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Net_IT
11 months, 1 week ago
Given answer is correct. https://learn.microsoft.com/en-us/training/modules/use-ai-field-service/2-predictive-work-duration
upvoted 3 times
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