Exam MB-310 topic 2 question 44 discussion

Aging period definitions to categorize invoices by overdue status, enabling the system to identify which invoices trigger automated tasks. Process hierarchy to define the rules, conditions, and sequence of tasks (e.g., emails, activities, or letters) based on aging buckets, customer groups, or other criteria.

Aging period definitions: Aging period definitions are critical in setting up automatic collections tasks because they help define how overdue balances are categorized (e.g., 30 days overdue, 60 days overdue, etc.). This allows the system to identify which invoices need collection actions based on their aging category. Quiet days: Quiet days are periods when no collection actions should be taken (e.g., weekends, holidays). Configuring quiet days ensures that automated collection tasks are not scheduled during these times, which helps maintain good customer relations and adheres to company policies regarding collection activities.

It seams correct : https://learn.microsoft.com/en-us/dynamics365/finance/accounts-receivable/collections-process-automate Process hierarchy.This process will identify which group will have priority, if a customer is included in more than one group. These groups will be created from the customer section and will be inserted in the “Pool ID” column. In the column “Quiet days” we will indicate the days that we do not want to generate any activity in that group of customers. In the column “exclude from process”, we can exclude customers from the automation process whose balance is lower or the amount of the invoice to a certain amount that we will indicate in the column amount.

It should be A and B.