Exam PL-600 topic 1 question 61 discussion

In the context of robotic process automation (RPA) and Power Virtual Agents (which often complements RPA for user interaction), Topics are the correct component to: Leverage existing support content (FAQs, help articles, etc.) Define conversation flows based on user questions Trigger automated actions or flows (like RPA bots) based on user input Topics allow you to reuse and structure existing knowledge into conversational logic, making them ideal for integrating support content into automated processes.

correct

I think the question is completely misleading. It clearly wants you to answer topics, but why mention RPA at all? When I think of RPA I think of variables!

Vote B

Topics can be shared

According to PL-200 it's supposed to be "Topics" cause they can be used across various ChatBots

Base d on existing content, we can create topics. I will be with B.

The correct answer is C. Variables. Variables are fundamental elements in Robotic Process Automation (RPA). They allow you to store and manipulate data during the execution of an automated process. Variables can hold values such as numbers, strings, or objects and are used for making decisions, calculating results, or passing information between process steps