Exam MB-260 topic 2 question 33 discussion

Actual exam question from Microsoft's MB-260

Question #: 33
Topic #: 2

You implemented Microsoft Dynamics 365 Customer Insights as the Customer Data Platform solution. Now, you are building segments that were requested by the marketing department. One of the segments that is requested is "all customers that made an eCommerce purchase in the last 12 months".

You need to consider the implications of building a segment that uses tables other than Customer.

Which system behavior should you consider when building multi-table segments?

A. All the rules within the segment need to use the same relationship path.
B. Choosing different relationship paths can result in different numbers of segment members.
C. Dynamics 365 Customer Insights selects the most direct path when there are multiple possible relationship paths available.
D. Only activities that are related to customer profiles through relationship paths can be used.

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Suggested Answer: B 🗳️

by valv at April 22, 2024, 8:12 a.m.

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valv

8 months ago

Selected Answer: B

As per step 7 in the Microsoft Learn article: https://learn.microsoft.com/en-us/dynamics365/customer-insights/data/segment-builder#create-a-new-segment-with-segment-builder "If a rule uses other tables than the Customer table, select Set relationship path to map the selected table to the unified customer table. If there's only one possible relationship path, the system selects it automatically. Different relationship paths can yield different results. Every rule can have its own relationship path." ** Please note the Microsoft Learn article will be updated and my quoted step might move or be re-written.

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