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Exam MS-500 topic 3 question 14 discussion

Actual exam question from Microsoft's MS-500

Question #: 14
Topic #: 3

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
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You have a Microsoft 365 tenant. You create a label named CompanyConfidential in Microsoft Azure Information Protection.
You add CompanyConfidential to a global policy.
A user protects an email message by using CompanyConfidential and sends the label to several external recipients. The external recipients report that they cannot open the email message.
You need to ensure that the external recipients can open protected email messages sent to them.
You create a new label in the global policy and instruct the user to resend the email message.
Does that meet the goal?

A. Yes
B. No

Show Suggested Answer

Suggested Answer: A 🗳️

by kmsrajan at Feb. 16, 2020, 6:21 a.m.

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Millsy

Highly Voted 4 years, 5 months ago

I Don't see how this fixes it, no where does it state the settings on this 'new label' so how do we know it would work, also no where does it state that we tell the user about this new label so if they simply resend the email why would this new label that no one knows anything about just be assumed to fix the issue?

upvoted 14 times

kiketxu

4 years, 4 months ago

This will never fix external access while they aren't added in the label permissions as authorized (viewer,reviewer,coauthor,owner or custom permissions). This is missing in the statement so simply creating another label and publising in the GP you do nothing. Alternative, could be creating another label with UDP (user defined permissions) where if you label an email it can only apply "DO NOT FORWARD" protected template, allowing the recipients to view and reply, but not copy, print or forward. (with UDP you will be prompted for users/role only with Word,Excel, Powerpoint)

upvoted 3 times

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Grudo

3 years, 5 months ago

I agree. The answer should also include the following steps: 1. Turn on your computer 2. Sign in to Office portal with admin credentials 3. Create a distribution list containing all your organization users 2. Open OWA 3. Draft and send a new email to the all users distribution list informing them of the labeling changes 4. Pay your phone bill so you can call users who have any trouble

upvoted 6 times

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WMG

Highly Voted 3 years, 11 months ago

This is a more conceptual question and answer like many confusing MS questions on the exams. If you overthink this one the answer will be No, because it is so vague. If you conceptually think about it, it is Yes because that is, roughly, how you would do it (with many steps inbetween). So answer is A, yes.

upvoted 12 times

harburn422

2 years, 1 month ago

It's a shame Microsoft exam questions have to be this freaking confusing. I really believe there are very knowledgable Microsoft folks that take these exams and fail them not because they don't understand the content, but that the exam questions are so hard to understand. This coming from someone that has sat 20+ Microsoft exams.

upvoted 1 times

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formazionehs

Most Recent 2 years, 6 months ago

Selected Answer: B

The questions is ambiguous. Simply creating a new label doesn't solve the issue, external or specific users must be included in the label's Encryption permissions settings or Custom permissions must be used.

upvoted 1 times

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mkoprivnj

3 years, 7 months ago

Selected Answer: A

A si correct!

upvoted 2 times

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Mayurgowda

5 years, 1 month ago

This is correct

upvoted 2 times

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Zorag

5 years, 4 months ago

This is correct as you configure protection settings in the label

upvoted 8 times

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kmsrajan

5 years, 4 months ago

The answer is confusing. Even new label is created with recipients only then the sender have to reapply the label. The statement say create new label and resend the mail how does change the protection on the label which is already in place?

upvoted 2 times

Fuji_56

5 years, 4 months ago

Typically ambiguous and open ended answers by MS SMEs eh? I don't think that this would be the route I would choose, IRL. I would be even more conscious of the access and lean towards accepted domain exceptions.

upvoted 2 times

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