Exam MB-335 topic 1 question 38 discussion

Actual exam question from Microsoft's MB-335

Question #: 38
Topic #: 1

HOTSPOT -
A manufacturing company uses Dynamics 365 Supply Chain Management.
The company identifies a bill of materials (BOM) item that needs to be recalled for a product.
The engineering department needs to link customer support incidents and knowledgebase articles related to the product change.
Other items affected by this change must reference the same support incidents and knowledgebase articles.
You need to recommend features to facilitate this business process.
Which features should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

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Suggested Answer:

by MFool at June 28, 2024, 1:36 p.m.

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MFool

Highly Voted 1 year ago

I would think it is Where used to identify the other items that related to it??? The first one seems ok, Case management

upvoted 5 times

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globeearth

Most Recent 3 weeks, 4 days ago

1-BOM versions, combined with Engineering Change Management, provide a structured way to document changes to the BOM, including details about the recall. You can create a new BOM version, use change orders to track modifications, and include notes or references to the recall reason. 2-Where-used: The “where-used” feature in Dynamics 365 Supply Chain Management shows where a specific component (e.g., the recalled BOM item) is used across other BOMs or products. This is critical for identifying all affected items in the supply chain, which can then be linked to knowledgebase articles for consistent documentation.

upvoted 1 times

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KBO24

9 months, 2 weeks ago

Answers are correct. https://learn.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/about-product-change-cases

upvoted 2 times

ZQ05

4 months, 3 weeks ago

the article seems okay

upvoted 1 times

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