Your organization recently implemented the Dynamics 365 Field Service application. You have configured the schedule board as per your organization's requirements, and provided training to the dispatching team.
The dispatching team reported that the utilization of certain resources is showing as "0%" even though they can see bookings against those resources on the schedule board. You need to explain why this is happening.
Bookings with which booking status are ignored for utilization?
mbilal079
7 months, 1 week ago