Exam MS-900 topic 1 question 460 discussion

Actual exam question from Microsoft's MS-900

Question #: 460
Topic #: 1

A company is investigating Microsoft 365 support options.

The company has the following requirements:

• All day, every day technical support
• A dedicated Microsoft Customer Success Account Manager
• Advisory support
• Technical training

You need to recommend a support option that meets the requirements.

Which option should you recommend?

A. Support through a Microsoft Partner
B. Pre-sales support
C. Microsoft Unified support
D. Fastrack

Show Suggested Answer

Suggested Answer: C 🗳️

by lunchmode at April 3, 2025, 8:15 a.m.

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lunchmode

2 months, 1 week ago

Selected Answer: C

Answer is correct Microsoft Unified Support is designed for enterprises needing premium, 24/7 technical support with additional benefits: - 24/7 Technical Support – All-day, every-day assistance for critical issues. - Dedicated Customer Success Account Manager (CSAM) – Acts as a single point of contact for strategic guidance. - Proactive Advisory Support – Includes best practices, architecture reviews, and optimization. -Technical Training & Workshops – Customized training for IT teams. https://www.microsoft.com/en-us/unifiedsupport

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