Exam MS-300 topic 3 question 11 discussion

Actual exam question from Microsoft's MS-300

Question #: 11
Topic #: 3

Your company has a Microsoft 365 subscription.
All users have computers that run Windows 10 and have Microsoft Teams installed.
A user reports the following issues:
The user selection process takes too long to complete.

✑ The Teams client crashes and restarts automatically.
✑ Users lose connections during screen sharing.
You need to view the Teams debug logs to troubleshoot the issues.
What should you do?

A. Right-click the Microsoft Teams icon in the application tray, and then select Get logs. Open Logs.txt in the %Appdata%\Microsoft\Teams\folder.
B. From the Teams client, select Ctrl + Alt + Shift + 1. Open the ETL files in the %Appdata%\Microsoft\Teams\folder.
C. Right-click the Teams icon in the application tray, and then select Get logs. Open the log files in the %Userprofile%\Downloads\folder.
D. From Event Viewer, open the System log and filter the log for a keyword of MSTeams.

Show Suggested Answer

Suggested Answer: B 🗳️
References:
https://docs.microsoft.com/en-us/microsoftteams/log-files

by H2L at April 15, 2020, 7:58 a.m.

Comments

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Raonm

4 years, 9 months ago

I think B is partly right in regards to using Crtl+Alt+Shift+1; however, the path is incorrect according to the referenced article, The debug logs are automatically downloaded to the following folders: On Windows: %userprofile%\Downloads

upvoted 3 times

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johandewit

4 years, 11 months ago

Crtl+Alt+Shift+1 results in the debug logs. but according to the documentation and me trying this out, it download the debug logs to the download folder. So, non are correct, but i would go with B.

upvoted 2 times

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