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Exam MB-310 topic 2 question 5 discussion

Actual exam question from Microsoft's MB-310
Question #: 5
Topic #: 2
[All MB-310 Questions]

HOTSPOT -
A company has delinquent customers.
You need to configure Dynamics 365 Finance to meet the following requirements:
✑ Send communication to the customers detailing their past-due invoices.
✑ Use the system to automatically calculate a late charges.
✑ Create a group of customers for a collection agent to monitor.
✑ View a list of customers with colored indicators of a customer's payment status.
You need to associate the correct system functionality to manage delinquent customers based on these business requirements.
Which functionality should you use? To answer, select the appropriate configuration in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

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Suggested Answer:
by Makisma at April 21, 2020, 2:49 a.m.

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Jesmen
Highly Voted 4 years, 5 months ago
late payment charge should be interest code, not charge code. Charge code on item, interest on late payment.
upvoted 15 times
annade
4 years, 2 months ago
I wonder if they were thinking of the reminder fee but call it an "auto charge". "Enter the fee that will be charged when this collection letter is posted." https://docs.microsoft.com/en-us/dynamics365/finance/accounts-receivable/tasks/create-collection-letter-sequence
upvoted 1 times
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riazahmad82
4 years, 4 months ago
I agree, late payment charges are calculated through interest not through Auto charges.
upvoted 3 times
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Makisma
Highly Voted 4 years, 6 months ago
Shouldn't the last one be Aged balances. Period definition just defines the aging period and does not list the customer payment statuses
upvoted 10 times
Joeman
4 years, 6 months ago
I agree: https://docs.microsoft.com/en-us/dynamics365/finance/accounts-receivable/tasks/review-collections-information, search for aged balances
upvoted 3 times
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Flo2021
Most Recent 8 months, 2 weeks ago
Last one should be "Period definitions" (Aging period definitions)
upvoted 1 times
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Conrad123
1 year, 2 months ago
Functionalities: 1. Collection letter 2. Interest codes 3. Customer pools 4. Aged balances
upvoted 4 times
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ITVT
1 year, 10 months ago
it's about the functionality! not what to do.
upvoted 2 times
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Alice9
1 year, 10 months ago
Question 2: interest codes Question 4: aged balances
upvoted 2 times
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bbp
4 years, 5 months ago
This is debatable. You need to configure Dynamics 365 for Finance and Operations to meet the following requirements: Key word in previous sentence is CONFIGURE. Associate the correct system functionality to manage delinquent customers based on these business requirements. Key word is FUNCTIONALITY. The system has to be configured with the Aging period definitions, which include the Colored Indicators of a customer’s payment status. The indicators are visible on the Customer Aging Snapshot. So technically, Period Definitions would be correct in this case. It is all in the way the individual interprets Microsoft’s intent for the question.
upvoted 6 times
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Sophs
4 years, 6 months ago
Should be the customer aged snap shot https://docs.microsoft.com/en-us/learn/modules/configure-credit-collections-dyn365-finance/3-credit-comp
upvoted 2 times
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