Exam AZ-100 topic 5 question 14 discussion

Actual exam question from Microsoft's AZ-100

Question #: 14
Topic #: 5

You have an Azure subscription.
You enable multi-factor authentication for all users.
Some users report that the email applications on their mobile device cannot connect to their Microsoft Exchange Online mailbox. The users can access Exchange
Online by using a web browser and from Microsoft Outlook 2016 on their computer.
You need to ensure that the users can use the email applications on their mobile device.
What should you instruct the users to do?

A. Create an app password
B. Reset the Azure Active Directory (Azure AD) password
C. Enable self-service password reset
D. Reinstall the Microsoft Authenticator app

Show Suggested Answer

Suggested Answer: C 🗳️
References:
https://docs.microsoft.com/en-us/azure/active-directory/authentication/concept-sspr-howitworks

by btsun at May 2, 2020, 1:24 a.m.

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Yogi

4 years, 7 months ago

Wrong, answer should be to reinstall the authenticator app https://docs.microsoft.com/en-us/azure/active-directory/authentication/concept-mfa-howitworks

upvoted 1 times

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btsun

5 years, 1 month ago

Answer is A .

upvoted 4 times

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