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Exam MB2-719 All Questions

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Exam MB2-719 topic 1 question 8 discussion

Actual exam question from Microsoft's MB2-719
Question #: 8
Topic #: 1
[All MB2-719 Questions]

You observe that some marketing emails that are part of customer journeys are not sent out. Information about the emails displays in Customer Journey Blocked
Email Insights.
You need to determine the cause for the issue.
What are three possible reasons why the emails are not sent? Each correct answer presents a complete solution.

  • A. A Dynamics 365 internal error prevents email sends.
  • B. The contact has unsubscribed from receiving marketing emails.
  • C. The contact has been added to a suppression segment.
  • D. The contact record has a lowered General Data Protection Regulation (GDPR) consent level.
  • E. The contact's email server was not online when the email was sent.
Show Suggested Answer Hide Answer
Suggested Answer: BCD 🗳️
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/insights
by [deleted] at April 4, 2025, 6:45 a.m.

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