Exam AZ-103 topic 16 question 69 discussion

Actual exam question from Microsoft's AZ-103

Question #: 69
Topic #: 16

You have an Azure subscription.
You enable multi-factor authentication for all users.
Some users report that the email applications on their mobile device cannot connect to their Microsoft Exchange Online mailbox. The users can access Exchange
Online by using a web browser and from Microsoft Outlook 2016 on their computer.
You need to ensure that the users can use the email applications on their mobile device.
What should you instruct the users to do?

A. Reinstall the Microsoft Authenticator app.
B. Create an app password.
C. Enable self-service password reset.
D. Reset the Azure Active Directory (Azure AD) password.

Show Suggested Answer

Suggested Answer: B 🗳️
If you're enabled for multi-factor authentication, make sure that you have set up app passwords.
Note: During your initial two-factor verification registration process, you're provided with a single app password. If you require more than one, you'll have to create them yourself.
Go to the Additional security verification page.
References:
https://docs.microsoft.com/en-us/office365/troubleshoot/sign-in/sign-in-to-office-365-azure-intune https://docs.microsoft.com/sv-se/azure/active-directory/user-help/multi-factor-authentication-end-user-app-passwords

by BitClarke at May 13, 2020, 8:56 p.m.

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dbMz

Highly Voted 5 years ago

The users can access Exchange Online by using a web browser and from Microsoft Outlook 2016 on their computer. < If they can access from computer there's no point in reseting password dude.

upvoted 22 times

praveen97

4 years, 11 months ago

Yes, answer is B - Create App Password. https://docs.microsoft.com/en-us/office365/troubleshoot/sign-in/sign-in-to-office-365-azure-intune#step-2-use-the-solution-thats-appropriate-for-your-sign-in-experience

upvoted 9 times

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