SIMULATION - You need to ensure that a user named Grady Archie can monitor the service health of your Microsoft 365 tenant. The solution must use the principle of least privilege. To complete this task, sign in to the Microsoft 365 portal.
Suggested Answer:See explanation below.
You need to assign the Service Administrator role to Grady Archie. 1. In the Microsoft 365 Admin Center, type Grady Archie into the Search for users, groups, settings or tasks search box. 2. Select the Grady Archie user account from the search results. 3. In the Roles section of the user account properties, click the Edit link. 4. Select the Customized Administrator option. This will display a list of admin roles. 5. Select the Service admin role. 6. Click Save to save the changes. Reference: https://docs.microsoft.com/en-us/office365/enterprise/view-service-health
I believe the Service Administrator role is the same as Service Support Administrator. I couldn't even find SA role under roles . But the role description for both is the same.
That's correct. Service Support Administrator role description:
Creates service requests for Azure, Microsoft 365, and Office 365 services, and monitors service health.
Role has been renamed Service Support Administrator:
https://docs.microsoft.com/en-us/azure/active-directory/roles/permissions-reference#service-support-administrator:~:text=Previously%2C%20this%20role%20was%20called%20%22Service,Graph%20API%2C%20and%20Azure%20AD%20PowerShell.
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