Exam MS-700 topic 4 question 5 discussion

If each office has a different greeting and number, then i don't think a single AA will work. You would need an AA per office, because each has a different greeting (C)

It is C, the greeting after business hours points us to AA. Then every office should have an unique number and a unique greeting, this brings us to 5 AA. Checked this in a running tenant. BR

Office 1 phone # 1xxxx, Office 2 phone # 2xxx,Office 3 phone # 3xxx,Office 4 phone # 4xxx, Office 5 phone # 5xxx. Pick up your phone and dial any of those numbers. They all are configured in individual RAs. These individual RAs are all part of 1 AA. |Welcome to the Office, dial 1 for office 1, 2 for office 2, 3 for office 3, 4 for office 4, 5 for office 5. Each key will be configured for its matching RA to route to that office unique number (After hours calling, you get after hours greeting to leave voicemail). This scenario make answer A correct. However, question wants a unique greeting for each office/normal hours and each office/after hours. Therefore will need separate AA to do this. Answer confirmed as C.

C is the correct answer. It's self explanatory. Only 1 unique greeting per AA

Answer is 5 AA because there are 5 UNIQUE greetings. Each greeting is different from the others.

The answer is obviously C. The question states "You need to ensure that EACH office has a unique greeting". The word each is key. 5 offices require their own unique greeting.

The answer is 100% C

Note:You can assign multiple resource accounts to a single Auto Attendant or Call Queue. For example, if you had multiple numbers terminating to a single Auto Attendant (provided that AA fulfills the same needs for each number), then you won’t need to create and manage multiple identically configured Auto Attendants with different numbers. Auto Attendants & Call Queues in Microsoft Teams - Perficient Blogs blogs.perficient.com/2019/07/29/auto-attendants-call-que…

All I can say is I've been working on phone systems of all kinds for the last four years before moving towards IT (not that any of you know me from Adam :) ), and the only way you could do this on all systems would be to have 5 individual AA's. So C has my 101% vote.

I think the answer is A: You can assign a phone number to a call queue, however call queues do not provide separate call routing for off hours and holidays. Unless your call queue is staffed 24/7, we recommend assigning the phone number to an auto attendant that redirects to the call queue during business hours. Since

What we need is an english professor to help us determine if the "unique" is applying to "weekday" or if it's applying to "office". Since it says unique greeting message for the weekends, I'd say it applies to the day not the 5 offices, so A would be correct. If it's per office, it'd be C.

I'm also a bit confused whether its A or C but no-one here has mentioned that the questions says "The solution must minimize administrative effort". What they want us to think with this sentence? That five different auto attendants is a time consuming process?

The answer is A for me. It needs a unique message for Weekdays and Weekends, only an AA can do that. Then you add your 5 call queues as extensions in the AA. As for the the unique message per office, you have that assigned to each call queue. So for example if we have a london office, once yu have set up the call queue, if you call the call queue directly, it will already say "Welcome to the london office..." So to summarize, 1 AA and you create 5 menu options, each pointing to the call queue for each office. 1 AA, 5 Call queues, answer is A.

I vote for C on this one.

'each office has a unique greeting message' ... so if I don't miss any setting, this isn't possible within one AA and therefore C = 5 AAs should be right

Although ShandGD made a good point, it does indicate we need 5 different greeting messages, well 10, 2 for each number so guess it cannot be A

I think its A. You can assign up to 9 routing destinations "For dialing options, you can assign the 0-9 keys on the telephone keypad to one of the call routing destinations." and you can assign 2 different greetings, based on office hrs. https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-auto-attendant unless I'm misreading this.