Exam PL-900 topic 1 question 188 discussion

HOTSPOT -
A company uses a third party application and an approval process via email. At the end of the month, the IT department enters the data into Microsoft Excel to create pivot charts.
The Excel pivot charts must use the same data source as Dynamics 365 Field Service to generate charts and reports.
You need to recommend a solution.
What should you recommend? To answer, select the appropriate configuration in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Suggested Answer:
Box 1: Dynamics 365 Workflow notifications
You can configure the system to send email messages to users when workflow-related events occur.
Note:
1. Go to Navigation pane > Modules > System administration > Users > Users.
2. In the list, find and select the desired record.
3. On the Action pane, click User options.
4. Click the Workflow tab. Make sure that the Notifications section is expanded. In the Notifications section, you can specify how you want the user to be notified about workflow-related events.
Box 2: Dynamics 365 Field Service
Supply Chain Management enables synchronization of business processes between Dynamics 365 Supply Chain Management and Dynamics 365 Field Service.
The integration scenarios are configured by using extensible Data integrator templates and Common Data Service to enable the synchronization of business processes. Standard templates can be used to create custom integration projects, where additional standard and custom fields and entities can be mapped to adjust the integration and meet specific business needs.
Reference:
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/fin-ops/organization-administration/tasks/users-receive-workflow-related-email-messages