You need to create a customer journey. You are looking through the gallery of existing customer journey templates to select one to use. Which pieces of information will help you decide which template to use?
It's an awfull question. It asks "Which pieces of information will help you decide which template to use?"
Your thinkg makes sense but even "Axure92". It about to think about "what microsoft wanted to say and what they want me to understand"
I would vote B. Description shows up and is helpful in selecting the template.
Description doesn't show on filter but the questions says "Looking though the gallery" not filtering
https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/journey-templates
In this link it is mentioned that language & purpose can be filtered. In combination with trying out in system C is the only correct answer.
Obviously , C is the answer . Concludes the only properties that are available .
For ref, CRM fields in the customer journey template as
1. Name
2.Target
3.Purpose
4.Is recurring
5.Recurrence count
6.Recurrence interval (days)
7.Language
I agree with Axure92 here, the description field is the only field that gives you detailed information about the content within the customer journey, the language itself can be changed within a customer journey based on the digital assets (email templates etc.) that you use so B. is correct.
I think the C is correct , it's a bit confusing , it could be the B if you don't use the filter, but once you filter it , the "description" doesn't appear.
Realy the option C it correct too. Someone can comfir?
upvoted 3 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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