exam questions

Exam MB-220 All Questions

View all questions & answers for the MB-220 exam

Exam MB-220 topic 6 question 9 discussion

Actual exam question from Microsoft's MB-220
Question #: 9
Topic #: 6
[All MB-220 Questions]

You need to create a customer journey. You are looking through the gallery of existing customer journey templates to select one to use.
Which pieces of information will help you decide which template to use?

  • A. Target, Recurrence, Purpose, Name
  • B. Purpose, Target, Recurrence, Description
  • C. Language, Purpose, Target, Recurrence
  • D. Language, Owner, Target, Recurrence
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️

Comments

Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.
Switch to a voting comment New
Samsn
Highly Voted 3 years, 10 months ago
C is the correct Answer. The Filter for Customer Journey only shows Target, Purpose, Language and Recurrence.
upvoted 32 times
Fyrus
2 years, 8 months ago
It's an awfull question. It asks "Which pieces of information will help you decide which template to use?" Your thinkg makes sense but even "Axure92". It about to think about "what microsoft wanted to say and what they want me to understand"
upvoted 1 times
...
Fyrus
2 years, 8 months ago
I would vote for B, btw...
upvoted 3 times
...
delia15
2 years, 1 month ago
exactly my thoughts!
upvoted 1 times
...
D365_2020
3 years, 1 month ago
agree with Samsn.
upvoted 1 times
...
...
Axure92
Highly Voted 3 years ago
I would vote B. Description shows up and is helpful in selecting the template. Description doesn't show on filter but the questions says "Looking though the gallery" not filtering
upvoted 16 times
jakub_kangur
2 years, 4 months ago
Personally, I need to read Description to understand what this one is for: - It's like extended Purpose :)
upvoted 2 times
...
MaHa237
2 years, 9 months ago
Agree, reasonable thinking
upvoted 1 times
...
...
wwhung
Most Recent 5 months, 1 week ago
As of today (24-Nov), the filters of Customer Journey are: Target Purpose Is recurring Language
upvoted 1 times
...
Orne
6 months, 3 weeks ago
https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/journey-templates In this link it is mentioned that language & purpose can be filtered. In combination with trying out in system C is the only correct answer.
upvoted 1 times
...
Candy2002
1 year, 6 months ago
Selected Answer: C
Language must be a consideration. By then, it is ruling out A & B. D is with Owner, we can rule out D. C is the only answer.
upvoted 1 times
...
Power_Ninja
1 year, 7 months ago
C, click on the filter button and it gives you the answer.
upvoted 1 times
...
Archana_Surulichamy
1 year, 10 months ago
Obviously , C is the answer . Concludes the only properties that are available . For ref, CRM fields in the customer journey template as 1. Name 2.Target 3.Purpose 4.Is recurring 5.Recurrence count 6.Recurrence interval (days) 7.Language
upvoted 1 times
...
ninakov
2 years ago
Selected Answer: C
language has to be included
upvoted 2 times
...
DVK76
2 years, 4 months ago
Selected Answer: C
Language is a filter
upvoted 2 times
...
Curly7
2 years, 10 months ago
I agree with Axure92 here, the description field is the only field that gives you detailed information about the content within the customer journey, the language itself can be changed within a customer journey based on the digital assets (email templates etc.) that you use so B. is correct.
upvoted 4 times
...
xxxxxxx613
3 years, 1 month ago
Does the language really matter the language of a customer journey?
upvoted 2 times
...
Zeus6
3 years, 4 months ago
Definitely "C"
upvoted 3 times
...
Jay23
3 years, 8 months ago
I think the C is correct , it's a bit confusing , it could be the B if you don't use the filter, but once you filter it , the "description" doesn't appear.
upvoted 3 times
...
Smith1
3 years, 9 months ago
C is the correct answer
upvoted 4 times
...
catalene
3 years, 10 months ago
Realy the option C it correct too. Someone can comfir?
upvoted 3 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
Loading ...
exam
Someone Bought Contributor Access for:
SY0-701
London, 1 minute ago