Exam AZ-104 topic 2 question 12 discussion

Correct Answer: C IT Service Management Connector (ITSMC) allows you to connect Azure to a supported IT Service Management (ITSM) product or service. Azure services like Azure Log Analytics and Azure Monitor provide tools to detect, analyze, and troubleshoot problems with your Azure and non-Azure resources. But the work items related to an issue typically reside in an ITSM product or service. ITSMC provides a bi-directional connection between Azure and ITSM tools to help you resolve issues faster. ITSMC supports connections with the following ITSM tools: ServiceNow, System Center Service Manager, Provance, Cherwell. Reference: https://docs.microsoft.com/en-us/azure/azure-monitor/alerts/itsmc-overview

Correct, you can use the connector to bridge them together

Exact question on yesterday's exam (7 May 2023)

C. Create a management solution. To set an alert in Service Manager when the amount of available memory on VM1 is below 10 percent, you need to first create a management solution in Azure Monitor. This solution should include a metric alert rule that monitors the available memory on VM1 and sends an alert to Service Manager when the available memory falls below 10 percent. Once the management solution is created and the alert rule is set, you can configure Service Manager to receive the alert and create a ticket for the issue.

On exam today

Exact question was on todays exam. (7th April 2023)

On Exam 30/03/2023

I took Exam of Azure- 104 at 27/2/2023 I score 920 points out of 1000 points. This was on it and my answer was: C

Option C, "Deploy the IT Service Management Connector (ITSM)", is a valid solution for integrating Azure Monitor with Service Manager to generate incidents based on alerts. The IT Service Management Connector is designed to work with Azure Monitor, allowing you to get insights and take action on alerts raised by Azure resources in Service Manager. Therefore, both options A and C are correct as they both can be used to configure the integration between Azure Monitor and Service Manager. To monitor the available memory on VM1, you would need to install the Microsoft Monitoring Agent on the virtual machine first. So option A, "Install the Microsoft Monitoring Agent on VM1," would be the first step. After the agent is installed, you can configure the appropriate monitoring rules or alerts in System Center Service Manager or other monitoring solutions.

On the 09/01/2023 exam

The answer is correct. As per documentation: Azure Monitor provides a bi-directional connection between Azure and ITSM tools to help you resolve issues faster. You can create work items in your ITSM tool based on your Azure alerts (Metric Alerts, Activity Log Alerts, and Log Analytics alerts). Azure Monitor supports connections with the following ITSM tools: - ServiceNow ITSM or ITOM - BMC

Today in exam, is C

C) " Deploy the IT Service Management Connector (ITSM)" https://docs.microsoft.com/en-us/azure/azure-monitor/alerts/itsmc-overview

Correct Answer: C

C is correct - Use a connector bridge

Appeared on the exam 26/08/2022.

C is correct