Exam MB-310 topic 2 question 57 discussion

Actual exam question from Microsoft's MB-310

Question #: 57
Topic #: 2

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

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A company uses Dynamics 365 Finance.

The company must release all customer orders that are on hold for a specific customer.

You need to process the release.

Solution: Change the value of the account status.

Does the solution meet the goal?

A. Yes
B. No

Show Suggested Answer

Suggested Answer: B 🗳️

by globeearth at April 26, 2025, 12:23 p.m.

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globeearth

1 month, 4 weeks ago

Selected Answer: B

Setting the account status to Hold blocks all order processing (e.g., invoicing, shipping). Changing the status to None or Active removes the hold condition, potentially releasing all orders for that customer. While this could work if the hold is due to the account status, it’s not guaranteed to address all hold reasons (e.g., credit limit violations or overdue invoices). Additionally:nIt affects all future transactions for the customer, which may not be desirable if the hold is temporary or specific to certain orders. It’s less targeted than overriding blocking rules for the release process. This option is incorrect as it’s not the most direct or flexible solution compared to excluding blocking rules.

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