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Exam MB-600 topic 2 question 8 discussion

Actual exam question from Microsoft's MB-600
Question #: 8
Topic #: 2
[All MB-600 Questions]

A company uses a checklist to ensure that salespeople are following the same steps when qualifying a lead and that proper handoff is followed when a salesperson goes on vacation.
You need to recommend a solution that will incorporate this checklist.
What should you recommend?

  • A. Dashboards
  • B. Workflow
  • C. Business Process Flow
  • D. Microsoft Forms Pro
Show Suggested Answer Hide Answer
Suggested Answer: D 🗳️
by Alduzz1985 at Sept. 6, 2020, 4:15 p.m.

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Alduzz1985
Highly Voted 4 years, 11 months ago
I think the correct solution is C.
upvoted 35 times
Gkane
4 years, 10 months ago
Yes this should be the correct answer
upvoted 2 times
Tryly
4 years, 10 months ago
It is C
upvoted 1 times
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mahu
Highly Voted 4 years, 8 months ago
The answers are bullshit. I would use playbooks here and have a default playbook for working with and a handover playbook e.g. For "same working approach" in the answers only C BPF makes sense. For Handover as stated out in the discussions, forms pro could be an idea, but it is not really a good path
upvoted 5 times
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AndrewTheWild
Most Recent 3 years, 2 months ago
Selected Answer: C
Allow to configure each steps
upvoted 1 times
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isaw
3 years, 4 months ago
Selected Answer: C
c is right ignore my previous comments
upvoted 1 times
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isaw
3 years, 4 months ago
Selected Answer: D
steps is keyword Here so D is correct
upvoted 1 times
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Zeus6
4 years, 8 months ago
Answer is D - a business process flow could help with the first part of the question, but how would it be help with the vacation handover? You would create a Vacation Forms Pro for the salesman to answer relevant questions related to a handover
upvoted 3 times
avow
4 years, 4 months ago
Customer Voice (as it is called now) uses Power Automate to connect to Dynamics. You simply would extend the Power Automate to write the details back to Dynamics.
upvoted 1 times
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Dieformetal
4 years, 9 months ago
I think the answer is D because handoff between people with a checklist cannot be handled in C and you can only choose one, I would however use C for the process and D for the hand off in reality
upvoted 3 times
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arshad
4 years, 9 months ago
Question is confusing, if checklist is meant steps/stages then C BPF is correct otherwise by word of checklist D is answer as Microsoft Forms are used for creating surveys and checklist.
upvoted 3 times
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Chitrara1
4 years, 10 months ago
C . Business process flow is correct answer
upvoted 1 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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