Exam PL-900 All Questions

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Exam PL-900 topic 1 question 91 discussion

Actual exam question from Microsoft's PL-900

Question #: 91
Topic #: 1

A carpet cleaning company uses Dynamics 365 Sales.
The process for entering customer information during onsite sales calls is very complicated. The company wants a simplified screen that allows salespeople to capture the customer name, phone number, and other information while speaking to the customer.
You need to recommend a solution that works on various types of mobile devices.
What should you recommend?

A. Microsoft Dataverse
B. Power Automate
C. AI Builder
D. Canvas app
E. Power BI

Show Suggested Answer

Suggested Answer: D 🗳️

by MustafaSK at Sept. 13, 2020, 12:49 p.m.

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MustafaSK

Highly Voted 3 years, 8 months ago

D Canvas Apps

upvoted 49 times

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BBBM

Highly Voted 2 years, 4 months ago

I would recommend hiring better sales people who are more inclined to do their jobs however for the purpose of PL-900 it would be Canvas App.

upvoted 31 times

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CaiYH22

Most Recent 12 months ago

I was thinking about AI builder as well. As the question says, input client's information while speaking to them. Then why not AI builder to capture key words?

upvoted 3 times

storiesG

11 months, 3 weeks ago

Yes exactly, AI Builder can be trained to capture the key phrases as the customer is speaking out. But the last line of question hints that we want an "app" to do this thing

upvoted 2 times

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ESCOBU

1 year, 2 months ago

I think is D Canvas Apps

upvoted 1 times

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EdrisKazemi

1 year, 4 months ago

Selected Answer: D

D. Canvas app Canvas apps allow you to create custom forms and screens that can be easily accessed and filled out on mobile devices. They can be designed to be simple and streamlined, making them well suited for capturing customer information during onsite sales calls. Additionally, canvas apps can be integrated with Dynamics 365 Sales, allowing the captured data to be easily stored and accessed within the system.

upvoted 3 times

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Rampriya

1 year, 6 months ago

In the exam - 06/12/2022 - Canvas

upvoted 4 times

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Eltooth

1 year, 6 months ago

Selected Answer: D

D. Canvas app

upvoted 2 times

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abilioneto

3 years, 3 months ago

Correct is D

upvoted 9 times

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Shariq

3 years, 5 months ago

there is whole case study. B. Power Automate. for capturing information into power bi she used power automate. https://powerapps.microsoft.com/ro-ro/blog/assistant-principal-builds-power-platform-solution-to-improve-reading-assessments/

upvoted 1 times