Exam MB-600 topic 2 question 1 discussion

Actual exam question from Microsoft's MB-600

Question #: 1
Topic #: 2

Note: This question is part of series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
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You want to integrate Microsoft Teams with Dynamics 365 Customer Service.
You install both apps, but Teams is not working when in Dynamics 365 Customer Service.
You need to troubleshoot the situation.
Solution: Set up server-side synchronization with Microsoft SharePoint Online.
Does the solution meet the goal?

A. Yes
B. No

Show Suggested Answer

Suggested Answer: B 🗳️

by Gkane at Sept. 27, 2020, 12:53 a.m.

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Tryly

Highly Voted 4 years, 9 months ago

@Gkane Teams uses SharePoint in back end to store files uploaded in Team, but to integrate with Dynamics, from Dynamics side you only need to set to YES the Integrate to Teams flag to settings: https://global.hitachi-solutions.com/blog/integrating-microsoft-teams-dynamics-365-customer-engagement#:~:text=How%20to%20enable%20Microsoft%20Teams,Teams%20with%20many%20other%20apps.

upvoted 7 times

Dude

4 years, 8 months ago

I agree with Tryly, you do not need to configure server-side sync in order for teams integration to work.

upvoted 3 times

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sgupta1985

Most Recent 4 years, 6 months ago

https://docs.microsoft.com/en-us/dynamics365/teams-integration/teams-troubleshoot#troubleshoot-configuration-issues-with-microsoft-teams-integration Correct Answer should be A

upvoted 1 times

alex20jesus

4 years, 5 months ago

This articule is about issues, and It doesn't say that it's necesary enable server-side. For my the answer is "B"

upvoted 1 times

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Gkane

4 years, 9 months ago

Answer should be yes. Teams integration uses SharePoint integration as well

upvoted 1 times

mmalop

4 years, 9 months ago

NO is the correct answer. https://docs.microsoft.com/en-us/dynamics365/teams-integration/teams-install-app#prerequisites

upvoted 5 times

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