Exam MB-600 topic 1 question 8 discussion

Actual exam question from Microsoft's MB-600

Question #: 8
Topic #: 1

HOTSPOT -
You are reviewing business requirements documentation submitted by a company. The company provides audiovisual equipment for events in several different geographic regions. The company also provides technicians and engineers to support the equipment in some region.
The company plans to implement Dynamics 365 to meet the following business requirements:
✑ A monthly newsletter must be sent directly from the system.
✑ Cases and opportunities must be automatically scheduled to the most available and best qualified resources.
✑ Resource requirements must be automatically forecasted for service requests in the pipeline.
You need to recommend an out-of-the-box solution for each business requirement.
Which out-of-the-box solution should you recommend? To answer select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
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by Dude at Oct. 3, 2020, 9:13 a.m.

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lakshmi

Highly Voted 4 years, 5 months ago

this qn. was in the exam. the options for the newsletter question contained marketing as an option.

upvoted 7 times

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cfurly

Most Recent 3 years, 12 months ago

This was in my exam. The first question was similar but the newsletter was specifically "HTML-Rich". Dynamics for Marketing was an option.

upvoted 2 times

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tjasonMayo

4 years, 1 month ago

You can create a Quick Campaign in Sales with a Newsletter Email Template https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/create-quick-campaign-using-app-marketing-sales#:~:text=Send%20an%20e-mail%20blast%20to%20customers%20who%20fit,single%20campaign%20activity%20geared%20toward%20a%20targeted%20audience.

upvoted 2 times

m3ngi3

3 years, 11 months ago

"A quick campaign is a single campaign activity geared toward a targeted audience." The single part indicates that it will not be able to send it on a recurring monthly basis right? If Marketing is in the answer options, I would go for that one.

upvoted 1 times

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fhqhfhqh

4 years, 3 months ago

This questions was in exam

upvoted 1 times

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NarayanNayak

4 years, 6 months ago

sales is right answer

upvoted 1 times

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marcesepu

4 years, 7 months ago

Sales cannot send email monthly for legal issues, It should be Marketing app

upvoted 2 times

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Dude

4 years, 8 months ago

Since when can monthly newsletters be sent from Dynamics 365 for Sales. This question and answer seems to be open to argument. Are you sending the monthly news letter using Flow? if so then I assume a user would create a draft email and then use an Instant Flow to send the email, but this can be done from any of the apps. Why is this answer specifically Sales?

upvoted 2 times

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