You create a canvas app for technicians at a computer store. You assign technicians cases to work on. The technicians update cases at the end of customer site visit.
The manager wants the technicians to sell warranties to the customers. If a customer agrees to purchase a warranty, technicians must use the canvas app to immediately alert the sales team, and then the technician records details about the warranty into the app.
You need to create a flow to alert the sales team.
Which type of trigger should you use?
MGK96
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