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Exam MB-210 topic 1 question 15 discussion

Actual exam question from Microsoft's MB-210
Question #: 15
Topic #: 1
[All MB-210 Questions]

DRAG DROP -
You manage a Dynamics 365 for Sales environment.
You need to automatically create records for salespeople when they complete phone call activities.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:

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Suggested Answer:
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up-rules-to-automatically-create-or-update-records

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HLiConsultingTunisie
12 months ago
Correct
upvoted 1 times
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NA1926
1 year, 1 month ago
1-4-5 corretto
upvoted 1 times
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NA1926
1 year, 2 months ago
1-4-5 correct
upvoted 1 times
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sanyog7
1 year, 4 months ago
Its Service Management https://learn.microsoft.com/en-us/dynamics365/customer-service/set-up-rules-to-automatically-create-or-update-records
upvoted 1 times
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ClaudiaP
1 year, 4 months ago
I checked It's in business management
upvoted 1 times
ClaudiaP
1 year, 4 months ago
it's also in service management, so both should bo correct
upvoted 1 times
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vishjust
1 year, 10 months ago
'configure automatic create and update rule" option is in "service management" so ans is correct.
upvoted 1 times
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Luna18
2 years, 10 months ago
So, basically both Business Management and Data Management are correct, depending on which interface you're working. Business Management for the old interface and Data Management for the new one. The what would MS consider correct ?
upvoted 1 times
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Mischa
3 years, 4 months ago
Data Management works too in the Unified Interface (not in Classic mode).
upvoted 1 times
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Mischa
3 years, 4 months ago
Data Management works too.
upvoted 1 times
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Shivaram_i
3 years, 10 months ago
Why cant we use Business Management?
upvoted 2 times
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jkaur
3 years, 10 months ago
Correct
upvoted 1 times
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monicazc025
4 years ago
Correct Answer
upvoted 4 times
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WASSIM2020
4 years, 1 month ago
Correct answer, and you can choose Open Business Management in second action
upvoted 3 times
MeThisIs
3 years, 7 months ago
Agree - Bix Mgmnt works, so is not wrong answer. the path thru Svc Mgmnt brings you to the same area... odd
upvoted 1 times
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KevH
4 years, 1 month ago
You can indeed :-) Brings up the same screen as selecting Service Management
upvoted 2 times
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