Exam MB-210 topic 2 question 32 discussion

Actual exam question from Microsoft's MB-210

Question #: 32
Topic #: 2

DRAG DROP -
A company uses Dynamics 365 Sales to manage sales orders.
You need to create an order for a new customer.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:

Show Suggested Answer

Suggested Answer:

Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/create-edit-order-sales#create-an-order

by Zeus6 at Nov. 5, 2020, 10:07 p.m.

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Zeus6

Highly Voted 3 years, 7 months ago

I hope the exam board allow 'adding the products' and 'adding shipping/address details' to both be 3rd or 4th as it really doesn't matter which order you enter these, as you can add the shipping/address details before adding the products...

upvoted 13 times

avow

3 years, 5 months ago

Even more so, what if location defines what warehouse items needs to be shipped from? Why would you not want complete customer details before starting an order? Makes more sense to me to have shipping info first.

upvoted 5 times

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KevH

3 years, 6 months ago

Agreed. Just done it

upvoted 3 times

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alexiy

Highly Voted 2 years ago

1. Create a new customer account 2. Create a new order for the customer 3. Add customer address and shipping information - on this step you need to save the order to have the chance to "Add products from inventory" 4. Add products form inventory 5. Pick items and ship order

upvoted 12 times

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NA1926

Most Recent 7 months, 1 week ago

4/2/5/3/1 corretto

upvoted 1 times

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NA1926

7 months, 3 weeks ago

4/2/5/3/1 corretto

upvoted 1 times

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NA1926

8 months, 2 weeks ago

4/2/5/3/1 correct

upvoted 1 times

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yp

3 years, 3 months ago

Provided solution is correct with 1. Customer acct, 2. New order, 3. Add products, 4. Address and shipping info, 5. Fulfillment sequence match typical distribution scenario. Functionally no matter if 3 and 4 swapped, but process-wise shipping info added/verified last right before to creating shipping label and acknowledgment that order is shipped.

upvoted 6 times

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