exam questions

Exam MB-210 All Questions

View all questions & answers for the MB-210 exam

Exam MB-210 topic 2 question 63 discussion

Actual exam question from Microsoft's MB-210
Question #: 63
Topic #: 2
[All MB-210 Questions]

HOTSPOT -
You use opportunities in Dynamics 365 Sales.
Opportunities that were closed as lost frequently come back and are eventually won.
You need to be able to track these occurrences and have insight into the process.
What happens during the reopen and close process? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Show Suggested Answer Hide Answer
Suggested Answer:

Comments

Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.
Switch to a voting comment New
MireiaRC
Highly Voted 3 years, 7 months ago
TESTED in Sandbox environment: - Reopen Opportunity: Change opportunity close record to "Canceled" - Close reopened Opportunity: create new opportunity close record as "Completed"
upvoted 27 times
Dean0918
3 years, 2 months ago
Tested in trail environment: Same with your results. Answer should be 2.2.
upvoted 8 times
JoeS007
2 years, 5 months ago
I sort of agree. However "Canceled" is not an option. The Opp Close record does not change to inactive. It changes to status "Canceled".
upvoted 3 times
...
...
PRASHANTPT
3 years, 5 months ago
Bhai, answer bata.
upvoted 5 times
qub3
3 years, 5 months ago
wahi na yaar... khali pili time pass nako
upvoted 2 times
...
...
...
pootietang
Highly Voted 3 years, 1 month ago
Correct answer is 2 & 2. When Opportunity is closed, an Opportunity Close activity record is created with a status of Completed. Once you reopen that Opportunity, the Opportunity Close record's status changes to Canceled. When you close the Opportunity again, a new Opportunity Close record is created with status of Completed.
upvoted 7 times
...
NA1926
Most Recent 7 months, 1 week ago
1c-2a corretto
upvoted 1 times
...
NA1926
7 months, 3 weeks ago
1c-2a corretto
upvoted 1 times
...
NA1926
8 months, 2 weeks ago
1c-2a correct
upvoted 1 times
...
JudT
11 months, 3 weeks ago
" You need to be able to track these occurrences and have insight into the process" So for Q1, you will observe that the 'first oppo close record' is deleted and will be replace by a 'new oppo close record' state by 'Modified on' Q2: Option 2 is correct
upvoted 1 times
...
LuluPanda
2 years, 3 months ago
3 + 1 is correct
upvoted 1 times
...
Jpb99
2 years, 10 months ago
Answer is 2 (existing is set to canceled) - 2 (new one created as completed). Both can be seen in Advanced Find when taking actions against the opportunity
upvoted 3 times
LukasLu
2 years, 7 months ago
Chutiyaa, there is no new record created if using advanced find to search those. Look at the record id when you performs action, it remains.
upvoted 1 times
...
...
bolza
3 years, 2 months ago
to be honest, I am confused here. I tried it and when I reopen the opportunity it delets the closed opportunity data record, at least I cant find it anymore. When I close the reopned opportunity as won, it creates a new closed opportunity record. So I think the answer should be 1 and 2. Or am I mistaken?
upvoted 1 times
ad3791
3 years ago
I've never used true vanilla D365 but from my experience there's nothing stored in the activities or timeline of an opportunity when it goes from being closed to being reopened. Closed as lost and reopened it becomes active again (in progress, and this makes sense because you start at the last stage of the bpf).
upvoted 1 times
...
...
MuhammadSaadFahim
3 years, 2 months ago
Correct Answer Q1=C, Q2=B (Tested) When Opportunity Won : o Opportunity Status: Won o Opportunity close record is created (Activity Status: Completed) o Create Auto Post WON message. When Opportunity Reopen (from WON): o Opportunity Status: InProgress o Change Existing Opportunity close record to "Canceled" (Activity Status: Cancelled) When reopened Opportunity Close : o Opportunity Status: Canceled o A new Opportunity close record is created (Activity Status: Completed) o and Create Auto Post LOST message. When Opportunity Reopen (from LOST): o Opportunity Status: InProgress o Change Existing Opportunity close record to "Canceled" (Activity Status: Cancelled)
upvoted 4 times
...
Naveed_A
3 years, 2 months ago
Correct answer: Q1: B, Q2: B
upvoted 2 times
...
jkaur
3 years, 3 months ago
Answer is 3,1
upvoted 2 times
...
Friyank
3 years, 4 months ago
TESTED in Sandbox environment: - Reopen Opportunity: Change opportunity close record to "Canceled" - Close reopened Opportunity: create new opportunity close record as "Completed"
upvoted 1 times
Dean0918
3 years, 2 months ago
Tested in trail environment: Same with your results. Answer should be 2.2.
upvoted 1 times
...
...
jkaur
3 years, 4 months ago
answer is B and B
upvoted 3 times
...
geet12
3 years, 5 months ago
Answer should be 2,2. Tried and tested
upvoted 3 times
...
atanas1914
3 years, 6 months ago
If for Q1 as you say the opportunity close record is "Canceled" then for Q1 the correct answer should be 2. Canceled should be the Status Reason (it is like this for opportunities) and the status is Inactive.
upvoted 2 times
...
BenJames
3 years, 6 months ago
Correct Answer Q1=C. Q2=B
upvoted 3 times
BenJames
3 years, 6 months ago
Just tested, none of the options suit for Q1 the opportunity close record equals canceled
upvoted 4 times
BenJames
3 years, 6 months ago
Correct Answer Q1=A
upvoted 2 times
BoxonToxonFiop
3 years, 6 months ago
Test again, and take a look at the timeline for the opportunity that you're closing.
upvoted 1 times
...
...
...
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
Loading ...