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Exam MB-300 topic 6 question 4 discussion

Actual exam question from Microsoft's MB-300
Question #: 4
Topic #: 6
[All MB-300 Questions]

You need to resolve the contact reassignment issue.
What should you search by?

  • A. user ID in the global address book
  • B. email address in the person search report
  • C. email in the customer and vendor master
  • D. contact address in the global address book
  • E. name in the customer master
Show Suggested Answer Hide Answer
Suggested Answer: E 🗳️
by Pir at Nov. 11, 2020, 7:15 a.m.

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Pir
Highly Voted 4 years, 7 months ago
D is the right answer, as contact change happens in GAB, but not in customer master. Change-based alerts on secondary data sources do not work.
upvoted 6 times
TBM1987
4 years, 6 months ago
The issue says: "After the latest update, an account representative reports that he is no longer receiving alert notifications when a customer's contact is changed" Does not it mean that change was on Customer master? (e.g. Value is changed on CustTable)?
upvoted 1 times
ru4dynamics
4 years, 5 months ago
Customer's contact does not belong to a customers's master. This is a separate record in a GAB.
upvoted 2 times
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maged013
Most Recent 1 year, 8 months ago
Selected Answer: D
D for sure
upvoted 1 times
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Backoffice
2 years ago
The answer is correct because the field "name" refers to the name of the employee, that can be added to the grid of the customer form. In this way the user is able to retrieve all customers associated to that representative who lived the company
upvoted 1 times
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dangky1605
3 years, 2 months ago
Selected Answer: D
The IT Director must reassign all instances of an account representative's customer contacts if the representative leaves the company => should be D
upvoted 1 times
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Oknaydogan
4 years, 2 months ago
I think there is no changing on Customers contact information, it says that need to be changed SalesPerson which is located on Customers form. so, given answer is correct
upvoted 1 times
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Suzemagooze
4 years, 4 months ago
I think it is talking about reassigning the contacts of the person that resigned.
upvoted 2 times
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NCDyco
4 years, 4 months ago
I think this refers to the account representative that resigned. So a new contact needs to be assigned to the customers master. Answer seems ok to me
upvoted 3 times
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lolll
4 years, 5 months ago
why D? the reasignment issue is not related to the Sales Rep that has left?
upvoted 2 times
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michalIce
4 years, 7 months ago
I agree with D
upvoted 3 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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