I understand how you got there but I think you are wrong and it is B. The issue isn't about the fields populating the data from the card, but the actual image of the card being displayed itself after being scanned. https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/scan-business-cards
E is correct answer
On Contact Form -> Show hidden to ON-> Form shows a Business card -> Select components for business card -> AI Builder Business card control -> It allows to select Mobile, tablet, web.
User has to select Web as well to display on websites.
Hey guys, the issues quotes "Some users do not see the business cards when using their desktop machines, but they see them from their tablets and mobile phones."
While B) and E) would be a fix for all users, only C) would explain why just "some" users do no see the business cards.
If understood correct, the issue isn't about the scanner function itself, but that the (scanned) business card is not shown. To me it indicates towards a permission issue. However, I haven't seen that the business card is bound to a specific permission / license. I still would go with C.
What could also be is that they have different forms in place. It is comon that clients require different forms for mobile that for desktop. Plus, forms are bound to security roles. if "some user" had the same security role with the same form, they can have the same issue. Then, A would be teh answere.
https://docs.microsoft.com/en-us/dynamics365/sales/retain-business-card-image-after-scanning
To enable or disable from the App settings page
In the Sales Hub app, select the Change area icon Icon to change the work area. in the lower-left corner and then select App Settings.
Under General Settings, select Overview.
Select Manage next to Business card scan.
Set Scan and digitize business cards to Yes or No depending on whether your organization wants to save and associate the business card images with the contact or lead record.
Save the changes.
Business Card field of Contact entity is multilines text and filled by AI Builder Busienss Card PCF Control so There is no relation with "Show Image in the form" property of Contact.
I did a test and verified unchecking "Show image in the form" disapperad icon just beside the contact name . In that occasion, i even was able to see Business Card in the form.
However, businesscard is name of the field and configured with AI Builder Business Card control. The PCF control is set for type of clients .
There are 3 values
1- Web
2- Phone
3- Tablet
as a result, Users can not see business card in web unless "web" is marked properly
my vote goes to E
Fully agreed, as the situation mentiones that mobile and tablet users DO see the business cards, so Security Roles are in place, even so is AI Builder Add-on.
Here is the url: https://docs.microsoft.com/en-us/dynamics365/sales/customize-business-card-scan-control
Once again, the key is: "Some users do not see the business cards when using their desktop machines, but they see them from their tablets and mobile phones"
Open Form. Double click on field control, controls tab and set "Web" for the AI Builder Business Card Control.
Correct answer: E
I still think "B", because the display settings on the devices are in the form properties.
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/customize-business-card-scan-control
E. Because once you add a placeholder field (single line text or multiple lines) to your Main lead form, you can add the AI Build Business Card control to the field, and bind it's Default Image property to the 'businesscard (Multiple)' in order to display the image. Note that Settings -> Administration -> System Settings -> Sales -> 'Save business card images' needs to be set to 'Yes'
upvoted 4 times
...
This section is not available anymore. Please use the main Exam Page.MB-210 Exam Questions
Log in to ExamTopics
Sign in:
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.
Upvoting a comment with a selected answer will also increase the vote count towards that answer by one.
So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.
zzecevic
Highly Voted 4 years agoavow
3 years, 10 months agoDean0918
3 years, 8 months agoHassanSarhan
3 years, 3 months agoSri2020
Most Recent 11 months, 2 weeks agoNA1926
1 year, 1 month agoNA1926
1 year, 1 month agoPirozhok
1 year, 7 months agoinscho
1 year, 10 months agoinscho
1 year, 10 months agoCandy2002
2 years, 2 months agoEgycrmDev
2 years, 3 months agod365ppp
2 years, 4 months agoTheMaty
2 years, 8 months agoestrelle2008
2 years, 7 months agolakshmig
3 years, 5 months agosl1200
3 years, 7 months agoHmelin23
3 years, 7 months agoVeektoreeous
3 years, 8 months agoMildMildWest
3 years, 10 months ago