Exam MB-901 topic 1 question 58 discussion

Actual exam question from Microsoft's MB-901

Question #: 58
Topic #: 1

A company uses Dynamics 365 Marketing. The company uses a third-party app to send email surveys to prospects to better understand their business needs.
There is currently no link to prospect records and users report that the survey management process is manual and is difficult to manage.
You need to automate the survey process and streamline collection and analysis of responses.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Create a survey form in Dynamics 365 Marketing and create a campaign to send it to out and collect data.
B. Use Power Automate to automatically send Forms Pro surveys.
C. Use Forms Pro to compile results from the existing third-party app.
D. Use Forms Pro to collect and analyze survey results.
E. Create surveys in Dynamics 365 Marketing by using Questionnaire.

Show Suggested Answer

Suggested Answer: BD 🗳️
Reference:
https://docs.microsoft.com/en-us/forms-pro/get-started
https://docs.microsoft.com/en-us/forms-pro/send-survey-flow

by Radoslavov at Nov. 30, 2020, 9:24 a.m.

Comments

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5A33D

3 years, 11 months ago

talks about automate so its flow , talks about analyse so its D

upvoted 1 times

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Alivina

4 years, 1 month ago

The answer BD is correct. PowerAutomate allow to create an automate process to analyze the responses. And then As of July 1, 2020, Voice of the Customer surveys are no longer supported in Dynamics 365 Marketing. If you want to create new surveys in Marketing, you should use Dynamics 365 Customer Voice. https://docs.microsoft.com/en-us/dynamics365/marketing/surveys

upvoted 1 times

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mroczyslaw

4 years, 2 months ago

A and B - because "each answer presents a complete solution" and must be automate

upvoted 2 times

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Radoslavov

4 years, 6 months ago

I thought it is A and D as the customer laready have D365 Marketing

upvoted 1 times

jim7

4 years, 5 months ago

I thought A at first but this link should help ... https://docs.microsoft.com/en-us/dynamics365/marketing/surveys. Forms Pro has been rebranded Dynamics 365 Customer Voice and is the new replacement app for Surveys in Marketing. I believe the answers are right.

upvoted 3 times

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