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Exam MB-210 topic 1 question 25 discussion

Actual exam question from Microsoft's MB-210
Question #: 25
Topic #: 1
[All MB-210 Questions]

HOTSPOT -
You run an Account Overview report for Fourth Coffee. The following results are displayed.

Use the drop-down menus to select the answer choice that answers each question based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.
Hot Area:

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Suggested Answer:
by Deimt at Dec. 6, 2020, 11:03 a.m.

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Chosen Answer:
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SKpl200
Highly Voted 3 years ago
Correct answer: User not capturing satisfaction Parent Account (as the parent account field is empty). Active and Inactive is the State of the account, not type of account.
upvoted 29 times
HassanSarhan
2 years, 9 months ago
Correct, thank you
upvoted 2 times
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NA1926
Most Recent 7 months, 2 weeks ago
1b-2b corretto
upvoted 1 times
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NA1926
7 months, 3 weeks ago
1b-2b correct
upvoted 2 times
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digitalyash86
11 months, 3 weeks ago
The users are not completing the Satisfaction field. --> this is correct answer, I tried out in system. (** in case of chart, it would have shown "No Data", but in report it shows blank.)
upvoted 1 times
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isuruudara
1 year, 3 months ago
-Cases with the status resolved has not been Closed -Parent
upvoted 2 times
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Jhero244
1 year, 5 months ago
Just that this doesn't have a parent account, means that this is a parent account. A parent can also have parents. Or an account can have neither. But the state is not a type. Weird question.
upvoted 3 times
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hannymaria
1 year, 11 months ago
If there is no mention of a child account, how can we classify it as a parent account? Shouldn't it qualify as an active account? Taking my exam tomorrow :)
upvoted 1 times
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grp12
2 years ago
Correct Answer. On the exam 22-05-2022
upvoted 1 times
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prpr3
2 years, 4 months ago
On the exam 27.01.2022
upvoted 2 times
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LillyAnn
3 years ago
On exam
upvoted 1 times
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thisiskrit
3 years, 4 months ago
Why can't this also be a Parent Account, since the field shows blank. I understand completely it is Active, just thinking out loud. Would a Child Account be shown?
upvoted 3 times
avow
3 years, 4 months ago
Agreed. This is a parent account and the Status on this parent account is Active. So the better of the two answers here is Parent Account.
upvoted 2 times
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Deimt
3 years, 6 months ago
Is the first answer correct? Why not "There are no closed cases"?
upvoted 2 times
Deimt
3 years, 5 months ago
B can't be the answer because the chart would at least show the closed cases with satisfaction "null" or undefined/empty.
upvoted 3 times
digitalyash86
11 months, 3 weeks ago
The users are not completing the Satisfaction field. --> this is correct answer, I tried out in system. (** in case of chart, it would have shown "No Data", but in report it shows blank.)
upvoted 1 times
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vpearson
3 years, 5 months ago
Not necessarily... if the view used to create the chart is filtered by values in the satisfaction field, then records with no value will not appear.
upvoted 1 times
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dynamicsdaddy
3 years, 5 months ago
Problem solved we would assume would be a status for cases that have been closed or solved.
upvoted 3 times
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MeThisIs
3 years ago
the donut chart shows a solved case (oherwise put, a closed case)
upvoted 2 times
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raj9947
3 years, 6 months ago
In the chart there are problem solved cases.
upvoted 3 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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