It is A. Opportunities that are lost must include the reasons other show and not interested.
Whenever, there is a lost, we must put other show's name for tracking competitor.
It's about the shows of other theatres:
"Representatives must track which shows customers go to when they do not purchase the tickets to their shows. This information must be entered in the records.
Every time a potential large sale is lost, the representative needs to ask the customer which show ticket was purchased instead of their show."
And these entries are best to put in competitors, s. also: https://neilparkhurst.com/2019/07/07/mb-210-microsoft-dynamics-365-for-sales-competitors/
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