You need to enter leads in Dynamics 365 Sales. Which two applications can you use to achieve the goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Since when are emails and CSV files "applications" and not "records" ? I understand what the question is trying to say, but I don't think it's properly written.
I think that CSV and Email are the right answers based on this article: https://docs.microsoft.com/en-us/learn/modules/manage-leads-dynamics-365-sales/2-create-leads
I think is CSV and Customer Insights, because of this charateristic, you can run a Flow to insert the leads from another source: https://docs.microsoft.com/en-us/learn/modules/dynamics-365-customer-data-platform-customer-engagement-apps-integration/4-integration-with-3rd-party-apps
You can embed the information through customer insights cards into other Dynamics 365 applications such as Dynamics 365 Sales, Dynamics 365 Customer Service, or Dynamics 365 Field Service. This data lets you trigger automated workflows to respond to customer signals with tools like Power Automate.
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