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Exam MS-203 topic 2 question 18 discussion

Actual exam question from Microsoft's MS-203
Question #: 18
Topic #: 2
[All MS-203 Questions]

You have a Microsoft Exchange Online tenant that contains 1,000 users.
A user recently sent an email message that was never received by a recipient on the internet.
From the Exchange admin center, you successfully run a message trace but cannot see the message in the trace.
What is the most likely reason why the message fails to appear in the message trace?

  • A. The user addressed the message to multiple internal and external recipients.
  • B. The message is in the user's Outbox folder.
  • C. Your administrative user account requires additional rights.
  • D. The user encrypted the email message.
Show Suggested Answer Hide Answer
Suggested Answer: B 🗳️
by donathon at Dec. 21, 2020, 12:34 a.m.

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donathon
Highly Voted 3 years, 7 months ago
B The mail was never sent. A: Assuming the search is based on the sender which should show up regardless. C: Then the message trace would not be successful. D: It would still show regardless.
upvoted 10 times
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Gboy
Highly Voted 3 years, 6 months ago
B The message sits in the outbox
upvoted 6 times
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Amir1909
Most Recent 8 months, 2 weeks ago
Is correct
upvoted 1 times
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DD2021
2 years, 4 months ago
04/16/2022 - on the exam
upvoted 2 times
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ARYMBS
2 years, 4 months ago
Selected Answer: B
You have to understand how Outlook (CLIENT) works. Someone tries to send via Outlook an E-Mail. Outlook moves Item to Outbox and tries to send it right away (or after specified time/date if you set an option to deliver e-mail only after specified date and time). Now until Outlook successfully delivers your E-Mail (Item) to the Server (Exchange Online) it will never remove the item from the Outbox. As Outlook successfully delivers your E-mail to the Server it will move Item from Outbox to Send Items folder. Also - note that in message trace you can see EVERYTHING that's related to e-mails. so if you cannot find anything in there - you either searching incorrectly or the e-mail never arrived to the server.
upvoted 3 times
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Exchangist
2 years, 10 months ago
Yes, how many times have we as Mail Admins seen this behaviour by Outlook for users with mail sitting in the Outbox lol!
upvoted 5 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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