Exam MB-900 topic 1 question 17 discussion

Actual exam question from Microsoft's MB-900

Question #: 17
Topic #: 1

This question requires that you evaluate the underlined text to determine whether it is correct.
A user who can access records in Dynamics 365 for Customer Service Hub is able to access the same records in the mobile app automatically.
Review the underlined text. If it makes the statement correct, select "No change is needed". If the statement is incorrect, select the answer choice that makes the statement correct.

A. No change is needed
B. if the user's security role includes the Dynamics 365 for mobile privilege
C. and the records can be edited
D. but the records are read-only

Show Suggested Answer

Suggested Answer: B 🗳️

by zwy at Dec. 29, 2020, 4:01 a.m.

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zwy

11 months, 2 weeks ago

The Customer Service Hub app is available to use on a desktop browser and on a mobile device for managing knowledge articles and case management. You can open the Customer Service Hub in one the following ways: These options are available only to users with the Customer Service app access role, System Administrator role, or System Customizer role.

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