Exam MB-210 topic 1 question 17 discussion

Out of the box, the following system entities are enabled for interactive dashboards: Case Contact Account Social Profile Queue Item Knowledge Article Activities: Email Phone Call Task Appointment Social Activity

Guys, we know that interactive dashboard feature is now enabled for every entity but the question notes that YOU MANAGE A SALES ENVIRONMENT by default, the answer should include entities that are available in D365 Sales: OPPORTUNITY, INVOICE, CASE.

correct

Correct Ans

Please note that All entities supported in Unified Interface are enabled for the interactive experience dashboards.

I might be wrong but in my opinion the Ans is right for Customer Service, not for Sales

https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/configure-interactive-experience-dashboards

Correct Answer

In Exam.

Out of the box, the following system entities are enabled for interactive dashboards: Case Contact Account Social Profile Queue Item Knowledge Article Activities: Email Phone Call Task Appointment Social Activity

If is sales, the answer should be lead, opportunity, case, because other entities are not in sales I think.

Answer is ACD

In Exam

knowledge article case queue item

Now in D365 Online V9.1.0000.15334 - There's no default option for Enable for Interactive Experience under Entity Definition. So from the available options answers are Case, Opportunity and Invoice. This is confirmed as I installed the default Sales Hub App and manually checked the available options for Entity under Dashboards.

The question dis say "default Dynamics 365 for Sales environment. You are configuring a sales dashboard". So the best answer is Case Opportunity and invoice.

All entities are enabled for Interactive Dashboards. I think the more important point for this question would be which entities are installed with the Sales solution. Also, I wanted to find a link that wasn't for OnPrem. https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/configure-interactive-experience-dashboards "Notice that interactive dashboards are enabled for all entities and custom entities by default."