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Exam MB-200 topic 5 question 3 discussion

Actual exam question from Microsoft's MB-200

Question #: 3
Topic #: 5

DRAG DROP -
You have the following customers: CustomerA, CustomerB.
The customers report the following issues:

You need to resolve the issues.
What should you do? To answer, drag the appropriate actions to the correct customers. Each action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

Show Suggested Answer

Suggested Answer: Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/connect-exchange-server-on-premises

by Suchi at Aug. 27, 2019, 4:17 p.m.

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mgharably

Highly Voted 5 years, 9 months ago

I guess the solution is: 1- review server sid syn dashboard 2-Test & Enable Mailboxes

upvoted 42 times

Menik

5 years, 9 months ago

Correct

upvoted 3 times

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Subodh

5 years, 5 months ago

I think both will answers are Review SSS dashboard. Reason, whatever the cause of the issue is, dashboard will display the same. Then user can decide the next action accordingly.

upvoted 6 times

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mgharably

Highly Voted 5 years, 9 months ago

the missing options : https://drive.google.com/drive/folders/1NCqVuWWo6_S9FPm_j7Kcrgwxuz2-iELA?usp=sharing

upvoted 19 times

shabshab

5 years, 4 months ago

Your link is to your folder: the missing options are on file - 9.png

upvoted 12 times

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Hendrikdb

Most Recent 4 years, 10 months ago

Correct answers are: A : review server side sync dashboard - test and enable is not necessary since he can already track emails. he just has problems sending them, which is probably an issue from the exchange. - reinstall will not work sincce he can track mails B: test and enable - he cannot send and receive so probably there is no connection between outlook and dynamics -> for both folder level tracking is not a valid option

upvoted 13 times

Nyanne

4 years, 8 months ago

hmm is it possible for test and enable to succeed on 'incoming email', but fail on 'outgoing email'?...

upvoted 1 times

Nyanne

4 years, 8 months ago

This article seems to suggest you could have different settings on incoming vs. outgoing email settings https://docs.microsoft.com/en-us/power-platform/admin/set-incoming-outgoing-email-synchronization

upvoted 1 times

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elco1989

4 years, 11 months ago

The only option can be Test & Enable Mailboxes for both. This because review server sid syn dashboard resolves nothing. It shows you information about the possible cause. But the question is what do we need to do to solve it.. Watching only the cause makes no sense..

upvoted 1 times

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FDC

5 years, 1 month ago

CUSTOMER A - Initiate a Test and Enable Mailbox because the system is Onpremise and the dashboard exist only for online CUSTOMER B - Review the Server-Side Synchronization Dashboard

upvoted 4 times

Hendrikdb

4 years, 10 months ago

I have looked into your comment saying the dashboard is only available for online and what you say is completely false. Please back your claim with some documentations before posting wrong answers to confuse other people !

upvoted 6 times

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createscript

5 years, 4 months ago

I don't understand the question as it's put. Why are customers sending and tracking emails from D365? Surely it's users or shared mailbox users and you can't track from a shared mailbox anyway. The question really doesn't make sense to me - can anyone explain?

upvoted 3 times

Qr4nk

5 years, 3 months ago

I guess they are saying, that you are a Dynamics Consultant having multiple customers (your own clietnts) which are facing these issues.

upvoted 1 times

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PalSarita

5 years, 4 months ago

As per any msdn article for Server side Sync issue they have mention review server sid syn dashboard thus answer will be review SSS Dashboard for both Customer A and B

upvoted 5 times

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elka88

5 years, 4 months ago

in exam

upvoted 1 times

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Ram91

5 years, 5 months ago

I think Initiate a Test and enable mailbox for customer A To make sure you’ve got a good connection to Exchange on-premises run the Microsoft Remote Connectivity Analyzer. For information on what tests to run, see Test mail flow with the Remote Connectivity Analyzer.

upvoted 1 times

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omarrana

5 years, 6 months ago

in exam

upvoted 3 times

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