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Exam MB-300 topic 6 question 3 discussion

Actual exam question from Microsoft's MB-300
Question #: 3
Topic #: 6
[All MB-300 Questions]

You need to determine why the sales associate is not able to see Munson's in the search results.
What is the cause of the issue?

  • A. The search criteria is searching for only names that are exactly 'pickles'.
  • B. The search criteria is only able to search by the shortened search name of the customer.
  • C. The search criteria is searching for all customer names that start with 'pickles'.
  • D. The search criteria is case sensitive.
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/basics/search-records

Comments

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anjlsanchez
Highly Voted 4 years, 4 months ago
Isn't this supposed to be A?
upvoted 8 times
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ODARK
Highly Voted 4 years, 4 months ago
I think A also, but I think there is a typing error here, it is not logical to search for "˜pickle'. If the C answer were to be correct the search input should be pickle*
upvoted 5 times
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HelenaKaiser
Most Recent 2 years, 3 months ago
The question asks why the sales representative isn't able to find Munson's pickles in the list. Since D365 defaults to use 'Starting with' for filters, unless any other is applied, the sales representative will not find the customer with entering 'Pickle'. Therefore, the cause of the issue is likely C due to the default picked filter - but the cause could technically speaking also be A, should the representative have chosen the wrong filter. I'd personally recommend using the 'Contains' filter for solving the issue.
upvoted 1 times
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ZQ05
2 years, 5 months ago
Selected Answer: C
Most of the search pane functions as pickle* by default
upvoted 2 times
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Ed3n
2 years, 9 months ago
the question is : You need to determine why the sales associate is NOT ABLE to see Munson's in the search results. What is the CAUSE OF THE ISSUE. Its not asking what you should do, to see Pickles ..
upvoted 3 times
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Anuki
2 years, 9 months ago
Selected Answer: A
Filter operators Are as follows: exactly “circle” / Is equal to “circle” “circle” https://learn.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/user-interface/filtering Correct answer should be A
upvoted 1 times
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cordaxi
3 years, 1 month ago
If they were trying pickle* then the system was looking for starting word pickle. A should be the answer.
upvoted 1 times
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BITechnologies
3 years, 3 months ago
Question ask why the sales associate is not able to see Munsonג€™s in the search results If you select A or C you will not see Munsonג€™
upvoted 2 times
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O_Anjum
4 years ago
C is correct.
upvoted 2 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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