Exam MB-600 topic 2 question 2 discussion

Actual exam question from Microsoft's MB-600

Question #: 2
Topic #: 2

Note: This question is part of series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
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You want to integrate Microsoft Teams with Dynamics 365 Customer Service.
You install both apps, but Teams is not working when in Dynamics 365 Customer Service.
You need to troubleshoot the situation.
Solution: Change the options to Yes in the System settings of Dynamics 365 Customer Service.
Does the solution meet the goal?

A. Yes
B. No

Show Suggested Answer

Suggested Answer: A 🗳️
Reference:
https://msdynamicsworld.com/story/integrate-dynamics-365-customer-engagement-apps-microsoft-teams

by ExamDoug at Feb. 12, 2021, 12:44 p.m.

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ExamDoug

Highly Voted 4 years, 4 months ago

correct answer https://docs.microsoft.com/en-us/dynamics365/teams-integration/teams-install-app

upvoted 6 times

league

4 years, 3 months ago

I agree. It's annoying though because you need to enable the option from system settings as well as enable sharepoint integration. It only lists one of the options 😖

upvoted 1 times

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