Suggested Answer:
Preview features are made available to you on the condition that you accept additional terms which supplement the regular Azure terms. The supplemental terms state: PREVIEWS ARE PROVIDED "AS-IS," "WITH ALL FAULTS," AND "AS AVAILABLE," AND ARE EXCLUDED FROM THE SERVICE LEVEL AGREEMENTS AND LIMITED WARRANTY. Reference: https://azure.microsoft.com/en-gb/support/legal/preview-supplemental-terms/
"excluded from SLA" is the answer.
https://azure.microsoft.com/en-us/support/legal/preview-supplemental-terms/
Public preview – During this phase we allow any customer with the proper Azure AD license to evaluate the new feature. Microsoft Customer Support Services will supply support services during this phase, but normal service level agreements do not apply.
I see you're skeptical but, they don't typically offer an SLA haha.
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