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Exam MB-200 topic 2 question 14 discussion

Actual exam question from Microsoft's MB-200
Question #: 14
Topic #: 2
[All MB-200 Questions]

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are a Dynamics 365 for Customer Service administrator for Contoso, Ltd. A user named Elizabeth Rice signs in to Dynamics 365 by using the following sign in name: [email protected].
After marriage, Elisabeth changes her legal name to Elisabeth Mueller.
You need to update the sign in name for the user without losing any application history.
Solution: Change Elisabeth's username in the user record from Dynamics 365.
Does the solution meet the goal?

  • A. Yes
  • B. No
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️
References:
https://support.microsoft.com/en-us/help/930853/how-to-change-the-user-name-and-the-logon-name-for-a-user-record-in-mi
by D365V at Sept. 4, 2019, 12:54 p.m.

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D365V
Highly Voted 5 years, 9 months ago
Correct answer is No. Username and job title as well as free other fields are managed in Microsoft 365 admin center and cannot be edited from D365 CE system user record. See https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/create-users-assign-online-security-roles#user-profile-information
upvoted 69 times
HuffMars
5 years, 8 months ago
I second that
upvoted 2 times
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jmeagley
5 years ago
absolutely
upvoted 1 times
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Subodh
5 years, 5 months ago
Yes.. that is true.. We can manage the user information directly from Dynamics 365 in only on premise environment.
upvoted 3 times
Mooskito
4 years, 11 months ago
No we can not manage directly user information in dynamicis365....We can manage it in O365
upvoted 3 times
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rgabage
Most Recent 4 years, 6 months ago
NO is the correct answer https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/209209/user-name-update/551184
upvoted 1 times
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mirco
4 years, 7 months ago
https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/209209/user-name-update?pifragment-97030=1
upvoted 1 times
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KevH
4 years, 8 months ago
Yes is the wrong answer. I have a Dynamics 365 Trial Environment. D365 will not allow you to re configure the sign in name of a user, believe me I have tried, you must do this via O365 admin centre
upvoted 2 times
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arishka
5 years ago
No in exam
upvoted 3 times
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mkross33
5 years ago
For those who are still arguing this. The real life answer is no, however the exam answer is yes. Even though you cannot actually change this from within dynamics (has to be office 365), when the exam was taken two days ago, it marked the correct answer as 'yes'.
upvoted 3 times
light24
4 years, 9 months ago
how do you know that YES was correct answer in the exam?
upvoted 5 times
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mpnandhini
5 years ago
Correct answer pls..
upvoted 1 times
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Ameen
5 years, 1 month ago
In exam
upvoted 2 times
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emregulcan
5 years, 2 months ago
Correct answer should be NO. I assume that this user account is for Dynamics 365 Online ([email protected]). You can not change anyone's credentials and identity information (username, password, fullname) directly from Dynamics365 Security section. You need to use Microsoft 365 Admin Center (admin.microsoft.com) 's "User" section for this. If you want to change a user's username, you should click on it and then click "manage username" link. When you change a username (loginname / signin name whatever), all systems will be synced with same username and old username ([email protected]) will be invalid and she can login with her new username ([email protected]). And of course she has still same Active Directory ID, so she will never lost any data from Dynamics 365. Regards
upvoted 4 times
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G_o_ku_l1246
5 years, 2 months ago
Answer is correct. If we change the last name in user form it will reflect the login name.
upvoted 1 times
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marimar
5 years, 3 months ago
Here is the correct link to answer: https://docs.microsoft.com/en-us/microsoft-365/admin/add-users/change-a-user-name-and-email-address?view=o365-worldwide Correct answer is NO
upvoted 4 times
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anoss
5 years, 3 months ago
The correct answer is NO, try this in your CRM, it's impossible to update the user name in dynamics 365
upvoted 3 times
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Debdeb
5 years, 4 months ago
Wel.. this is what the reference page says: "To make sure that a user can successfully log on to Microsoft Dynamics CRM, change the user name and the logon name for the user record in Microsoft Dynamics CRM." So IMO correct answer is as given: Yes
upvoted 2 times
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Kwaku
5 years, 4 months ago
The answer is definitely No. At the moment, you can't even update a user's username in CRM
upvoted 2 times
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trollaxt
5 years, 4 months ago
I guess the answer should be no - at my Dynamics 365 admin portal the following note comes up at the user section: "This user's information is managed by Office 365. To edit this information visit the User Administration section of the Office 365 Portal."
upvoted 1 times
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BKHimanshu
5 years, 4 months ago
I think YES is the correct answer. Refer to below post https://support.microsoft.com/en-us/help/930853/how-to-change-the-user-name-and-the-logon-name-for-a-user-record-in-mi
upvoted 1 times
Juan_Covili
5 years, 3 months ago
this article Last Updated: Apr 17, 2018 and Applies to: Dynamics CRM 4.0Microsoft Dynamics CRM 3.0Microsoft Dynamics CRM 2011
upvoted 5 times
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Nader1996
5 years, 4 months ago
Some user profile information is maintained and managed in the Microsoft 365 admin center. After you create or update a user, these user profile fields are automatically updated and synchronized in your Power Platform environments. The Username is managed in the Users section in Microsoft 365 Admin Center. So, the correct answer is No. https://docs.microsoft.com/en-us/power-platform/admin/create-users-assign-online-security-roles#user-profile-information
upvoted 3 times
Aby104
4 years, 6 months ago
You are right and have also backed up your answer with reference link
upvoted 1 times
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