Exam MS-900 topic 1 question 124 discussion

Actual exam question from Microsoft's MS-900

Question #: 124
Topic #: 1

A company plans to deploy a customer relationship management (CRM) solution.
The solution must provide enterprise resource planning (ERP) integration as well as artificial intelligence (AI) tools.
You need to choose a solution that meets the requirements. What should you choose?

A. SharePoint Online
B. Microsoft 365
C. Power Platform
D. Dynamics 365

Show Suggested Answer

Suggested Answer: D 🗳️

by TMW at March 18, 2021, 7 p.m.

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TMW

Highly Voted 3 years, 8 months ago

This one is correct: CRM: https://dynamics.microsoft.com/en-us/crm/what-is-crm/ ERP: https://dynamics.microsoft.com/en-us/erp/what-is-erp/ AI tools: https://dynamics.microsoft.com/en-us/ai/overview/

upvoted 16 times

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hvtsoftball11

Highly Voted 3 years, 8 months ago

Correct

upvoted 7 times

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Nazz1977

Most Recent 10 months ago

Selected Answer: D

This one is correct:

upvoted 1 times

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bigelmo_elmo

1 year, 4 months ago

You can just tell its dynamics 365 from reading the word CRM , it should be easy for those who passed MB-910 exam

upvoted 1 times

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JayLearn2022

1 year, 8 months ago

D. Dynamics 365 Dynamics 365 is a suite of cloud-based business applications from Microsoft that includes CRM, ERP, and AI tools. The CRM module of Dynamics 365 provides advanced capabilities for managing customer relationships, including sales automation, marketing automation, customer service, and field service. The ERP module provides tools for managing financials, supply chain, manufacturing, and other business processes. Dynamics 365 also includes AI tools such as Microsoft Power BI for business intelligence and analytics, Microsoft PowerApps for custom app development, and Microsoft Flow for workflow automation. These tools can be used to enhance the functionality and capabilities of the CRM and ERP modules, providing a more comprehensive and integrated solution for managing customer relationships and business operations.

upvoted 3 times

JayLearn2022

1 year, 8 months ago

While SharePoint Online and Microsoft 365 are also cloud-based solutions from Microsoft, they are not specifically designed for CRM or ERP. Power Platform is a suite of low-code development tools that can be used to build custom apps and automate workflows, but it does not include pre-built CRM or ERP functionality like Dynamics 365 does.

upvoted 1 times

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