Exam MB-900 topic 1 question 11 discussion

Actual exam question from Microsoft's MB-900

Question #: 11
Topic #: 1

This question requires that you evaluate the underlined test to determine if it is correct.
The Customer Service Hub app is available on desktop browser and on a mobile device. It can be used for managing cases and knowledge articles.
Review the underlined text. If it makes the statement correct, select "No change is needed". If the statement is incorrect, select the answer choice that makes the statement correct.

A. No change needed
B. optimizes viewing for desktop browsers only
C. is available on a desktop browser for case management, but not for managing knowledge articles
D. does not provide the ability to add an activity to a case on a mobile device

Show Suggested Answer

Suggested Answer: A 🗳️

by saadnadir at March 19, 2021, 8:53 p.m.

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alisag09

8 months, 2 weeks ago

It Should be No, NO, YES,YES

upvoted 1 times

alisag09

8 months ago

sorry for previous question.

upvoted 1 times

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saadnadir

9 months ago

Answer : no change needed The Customer Service Hub app works the same whether you’re using it on your mobile device or using it on a web browser on your computer. ref : https://docs.microsoft.com/en-us/dynamics365/customer-service/use-customer-service-hub-on-dynamics-365-mobile

upvoted 1 times

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