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Exam MB-900 topic 1 question 15 discussion

Actual exam question from Microsoft's MB-900
Question #: 15
Topic #: 1
[All MB-900 Questions]

You review your current open cases in Dynamics 365 for Customer Service.
When should you use parent/child cases?

  • A. for cases for a customer who left a company and now works for a different company
  • B. for cases from the same company
  • C. for cases for two different customers with two different issues
  • D. for cases for two different companies with the same company name
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Suggested Answer: B 🗳️
by saadnadir at March 19, 2021, 9 p.m.

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saadnadir
8 months, 3 weeks ago
B. because of the same customer will be inherited
upvoted 1 times
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