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Exam MB-210 topic 2 question 8 discussion

Actual exam question from Microsoft's MB-210

Question #: 8
Topic #: 2

HOTSPOT -
You are a sales representative and use Dynamics 365 Sales.
You are working with the following lead record:

Use the drop-down menus to select the answer choice that answers each question based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.
Hot Area:

Show Suggested Answer

Suggested Answer:

by Jekkie at April 30, 2021, 1:31 p.m.

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Jekkie

Highly Voted 3 years, 1 month ago

The second question should be 'only an Opportunity' since the Account field is empty on the Lead form. Therefor it will not auto-create an Account. Since an 'Existing Contact' is filled, no Contact will be created either.

upvoted 38 times

Newb007

9 months, 3 weeks ago

https://learn.microsoft.com/en-us/training/modules/manage-leads-dynamics-365-sales/4-lead-qualification

upvoted 1 times

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mel28

2 years, 7 months ago

if account field is empty, it WILL create an account record when qualifying the lead?? Since the contact is existing, no new record will be created

upvoted 4 times

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ibrc

3 years, 1 month ago

i agree

upvoted 1 times

loulou2105

2 years, 5 months ago

It actually depends if the company field was filled or not. If it's filled then an account will be created when the lead will be qualified

upvoted 3 times

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JoeS007

2 years, 6 months ago

I just tested it. Only an opportunity was created when the account field was blank.

upvoted 8 times

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jeopena

Highly Voted 2 years, 11 months ago

Tested in Sandbox. Answer: 1,1 Reason for Q1 is when you click on Next Stage, you still need to link it to an Opportunity as compared to just Qualifying the record which automatically creates the Opportunity and moves to the next stage satisfying the requirement. Reason for Q2: You already have the Contact, so only Opportunity is created

upvoted 9 times

jth

2 years, 9 months ago

I also tested and can confirm that you need to qualify to move to next stage, and that only an Opportunity is created. No account is created

upvoted 3 times

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NA1926

Most Recent 7 months, 1 week ago

1a-2c corretto

upvoted 1 times

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NA1926

7 months, 3 weeks ago

1a-2c correct

upvoted 1 times

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NA1926

8 months, 2 weeks ago

1a-2a correct

upvoted 1 times

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[Removed]

1 year ago

Only the opportunity will be created. For the first one you need to qualify the lead

upvoted 1 times

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isuruudara

1 year, 3 months ago

- Qualify the Lead - Only an Opportunity Since the company name is blank there will not be any Account created.

upvoted 2 times

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No_Doubt

1 year, 3 months ago

Should be - Qualify the Lead - Only the Opportunity: since "Company" name in the bottom-left isn't entered, the process will not create the account!

upvoted 1 times

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Rosia

1 year, 3 months ago

Q2: If the contact already exists and the account field is empty when qualifying a lead, a new account record will be created when the lead is converted. The new account will be associated with the newly created opportunity and the existing contact record. This is because an opportunity record requires an associated account record, and if the account field is left empty, a new account record must be created to fulfill this requirement. The existing contact will be associated with the new account and opportunity records as the primary contact.

upvoted 3 times

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Gosaisnehal

2 years, 1 month ago

1 Qualify the lead, 1 Opportunity Only

upvoted 1 times

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pumpkin2

2 years, 2 months ago

On exam March 2022

upvoted 1 times

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MiguelNepomuceno

2 years, 11 months ago

TESTED Question 1. When you select Next Stage, you have to select an existing Opportunity record. Qualify Lead automatically moves you to this Stage.

upvoted 5 times

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HassanSarhan

2 years, 11 months ago

for the first question why not select the next stage?

upvoted 6 times

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ad3791

3 years ago

If you select next stage it enters the next stage. I'm not sure why qualifying the lead would be the first thing on a salesperson's mind to advanced to the next stage

upvoted 3 times

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ElTonton76

3 years ago

there is no information in the company field of the lead so only an opportunity will be created, no account. contact exists, no information for company; so only an opportunity will be created

upvoted 4 times

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